Hi, I’m Rachel.
Digital & Operations Project Manager
My background includes digital operations, creative projects, and earlier work with AI tools, and I bring all of that into how I manage projects today.
What I Do
I help teams turn messy, real-world workflows into clear projects, reliable systems, and practical documentation. Most of my work sits between stakeholders, developers, and operators — translating context into requirements, mapping processes, and making sure that what gets built matches how people actually work.
I’m especially comfortable in remote and hybrid setups, coordinating across time zones, and keeping cross-functional projects moving without drama: clarifying scope, tracking risks, and quietly closing gaps that would otherwise show up as last-minute fire drills.
Recent Experience
Here’s a concise view of the kinds of roles and projects I’ve taken on recently:
-
Digital & Operations Project Manager – Membership systems and professional associations
Led a revamp of membership and training systems, coordinated between developers and non-technical teams, clarified scope, and shaped requirements around data integrity, reporting, and day-to-day operations. Supported operational continuity during a key staff transition by documenting processes and closing structural gaps.
-
Creative Marketing & Community Manager – Web3 and Creative Tech
Managed campaigns, community programs, and creator workflows while serving as the link between product, design, and operations. Ensured launches shipped with clear owners, predictable timelines, and practical execution plans.
-
Digital Projects Lead – Small web builds and content systems
Oversaw lightweight website builds, content pipelines, and internal tooling changes. Replaced ad hoc processes with simple, documented workflows that teams could maintain independently.
I’ve also introduced teams to practical ways of using AI and other digital tools internally. Today, that experience helps me run modern projects more smoothly — it’s not a standalone service I offer.
Past AI Workshops
In a previous chapter of my work, I ran small AI-focused sessions to help people understand and experiment with tools like ChatGPT. I’m not currently offering these as services, but they remain part of my experience.
- Let’s Chat About AI Essentials
Jan 2025 — Introductory prompts workshop for curious beginners.
- Unlocking Potential: Strategies for Maximizing AI
Feb 2025 — Hands-on training to explore practical AI use cases for personal and professional workflows.
- Prompt Structures for LLMs
March 2025 — Evergreen prompt structures and why they work
- Let’s Chat About AI Essentials
March 2025 - Introductory prompts workshop for curious beginners.